Most of the failure charges are from your issuing bank declined the request to charge online.
Solution : 1.Change the new card if you have another one.
2.Change the payment method like Paypal.
3.Please contact your bank to authorize the charge.
Beside , this reason please recheck that you put your card detail correctly.
Our website is a daytrip, tour and attraction ticket online booking platform. Just 4 easy steps Search, Book, Pay & Enjoy
- Search tour product by put the departure point and departure date ie. If you stay in Bangkok and would like to tour nearby region like Ayutthaya, you put “Bangkok” The tour product that start from Bangkok and attraction in Bangkok will appear, choose your prefer one.
- Select your prefer option and number of adults and child and click on “Book” button below. Then put your information detail, your hotel for pick up or meeting for going by yourself. Then complete the payment.
- After payment complete please check your email. You will receive confirmation email and voucher.
- Wait the tour representative at the meeting point or Hotel lobby that you provided at the advised time in voucher. Show the voucher in your mobile or printed to the tour representative when pick up.
If it’s the theme park or show , you show the voucher in your mobile or printed to the ticket booth.
If your payment is deposit or cash on tour , please pay the rest amout to them. Then
ENJOY YOUR TOUR.
After finish tour you can write a review by log in at our website. Select booking and review. You can also check the tour detail and history that you booked here.
*Please note that in some cases tour operators may request to see your credit card that you book. They will check last 4 digit to prove card ownership. In case you use 3rd party credit card to book must inform us in advance.
Please keep in mind it’s rarely to miss your booking. The tour operator got your booking since you booked and we reconfirm day by day with them. However, if the bus has not arrived 15 minutes after specified time, please call our hotline number in the voucher. We will sort it out and contact you back. This may happen from the traffic and other customers that picking up before you.
Surely yes you can. Most of the tour already served Halal food.
You can tick at special request box. All tour operators can offer vegetarian or halal food for you.
Yes, you can. Please select meeting point when you book. You can save transfer cost.
But some tours do not allow because the meeting point is far away and difficult to find.
We always keep update the hotel list and some airbnb accommodations to ensure your convenience when picking up. However , the new hotel and accommodation is increasing everyday.
If you cannot find yours in list just send inquiry to us at support@daytriptour.com we will update within few hours. But not all accommodations will be pick up. It’s up to the tour operator in this case you may need select and wait at the nearby hotel in list.
Most of the tours are pre-payment. But there are several tour operators that accept cash on tour. This is up to the tour operators not us. You can filter for these tour operators when you search the tour.
The safety is the most important for us. In the day that the weather is bad cause the boat cannot go, you can change the date or get refund. In this case , we will inform you within 24 hours before departure
But in the day that have some rain and we determine that it’s can go. In this case, we consider as the cancellation policy.
- Free cancellation, If cancel 3 days or more prior to departure date
- 50% total amount charge, If cancel less than 3 days prior to departure date
- 100% total amount charge, If cancel on tour date or no-show.
- Amendment allow up to 1 day prior to departure.
- No amendment allow on departure date.
Example : You’ve booked a trip that would pick up you at 8.00 am. on Friday 04/10/2015. So you the latest time that you can cancel or change the date is 8.00 am. on Thursday 01/10/2015.
You can notice a small padlock symbol in the address bar (or elsewhere in your browser window) and our web address begin with https:// (the s stands for 'secure') that means any data you submit to this website over https connection will be securely encrypted with the strong available algorithms. You can also check the trust certificate by COMODO CA at the bottom of our website.
You do not need to print voucher. Just show in your mobile.
It’s up to tour operator. We recommend you book within 20:00 the day before the tour for the tour that include hotel transfer.
Some tours if you do not need transfer you can book last minute on the same day like the theme park and attraction ticket but please spare time at least 2-3 hours for voucher to be valid.
You do not need to sign up to book. However, for your benefit we recommend you to sign up. You can sign up use facebook account or sign up by email.
There are serveral ways to get PROMO code :
- You can get the PROMO code by writing review after finish the tour.
- Signing up account and we will send PROMO code to member when we have any promotions.
- You can get PROMO code from our partner like magazine, map, hotel, Facebook fanpage, tour operator.